Started in 1987 as Swann Consulting Group, Tech-Hero IT Services is a premier Managed Services Provider (MSP) in Northern California.

We use state of the art technologies to control IT costs and secure our clients' networks, servers, desktops and mobile devices.



  • Virus and malware control
  • Spam filtering
  • Remote management
  • Patch management
  • Backup & disaster recovery
  • Web protection & reporting
  • Cloud computing
  • Domain registrar
  • Database administration
  • Compliance reporting
  • Email continuity
  • Network security audits
  • Mobile Device Management
  • Network security
  • File sharing for teams
  • Virus cleanup & prevention
  • Computer repair
  • Network infrastructure
  • Routers & firewalls
  • Network Attached Storage
  • Windows Server
  • Exchange Server & SQL Server
  • Windows, Mac and Linux
  • Android and iOS
  • Helpdesk


  • Workflow analysis and streamlining
  • Active Directory planning & server administration
  • Disaster planning, avoidance & recovery
  • Software procurement, installation & training
  • CRM (customer relationship management) software

We work cooperatively to allow our customers to stay competitive in tomorrow's world.


  • Web design, development, maintenance & SEO
  • Laptop, tablet & phone repair
  • Point of sale systems
  • Telephone (PBX) admin, sales & VoIP phones
  • Mobile app & custom software development
  • Network & phone wiring
  • Electrical issues, HVAC installation & repair
  • Copier sales & repair
  • High speed data transmission lines (T1/Fiber)

Why use Tech-Hero IT Services?

Do you need help handling daily IT tasks, while streamlining your use of technology?

Are you tired of computer crashes preventing your employees from getting their work done?

Do your employees spend too much time on social media and websites that are not relevant to your business?

Do you lay awake at night worrying about hackers and viruses and spam?

Have you lost data because someone forgot to do the backup?

Do you need guidance on the latest technology for your business?

Tech-Hero IT Services is the answer to all of these questions, and more.


We strive to provide timely and affordable services to allow our clients to better serve their customers.